Requesting a test ride
How do I request a test ride?
Requesting a test ride is easy. First, just look for a cargo bike that you want to test ride. Have you found the right cargo bike and an ambassador near you? Create an account and select the date when you’d like to try out the cargo bike.
The ambassador will contact you within 48 hours. If the date you selected is not convenient for him/her, you may be able to find another suitable time for a test ride together.
When making the appointment for a test ride, you’ll be in direct contact with the ambassador. The ambassador will let you know the location.
The ambassador will only receive your name and the time when you want to take a test ride. Of course, you’re free to pass on other details if you’d like.
In order to protect both you and the ambassador, it’s important for us to know who has submitted the request for a test ride. We also use your information to ask you about how your test ride went. In addition, you’ll receive a unique, special offer on the purchase of your own Babboe cargo bike.
The ambassador will contact you within 48 hours on workdays. You’ll receive an email when someone has replied to your test ride request.
Each test ride lasts around 45 to 60 minutes. The ambassador will be glad to take the time to explain the cargo bike’s features. Of course, you’ll also be able to take a test ride.
Of course! We do advise you to discuss who’ll be coming along with you to the appointment with the ambassador before the test ride. That way, the ambassador will know what to expect.
Babboe organises a number of testing days at various locations every month. Visit www.babboe.co.uk for an overview of the next testing days.
No, we do not arrange for test rides at your home.
You can easily order your cargo bike online. After the appointment, you’ll receive an email with a link for an exclusive discount. Order via this link.
You can contact our customer service department by phone on workdays at +31 (0)33 741 0740. Would you rather send an email? Please send it to firstname.lastname@example.org.
When you want to test multiple cargo bikes, we advise you to book multiple test rides. You are also very welcome to attend one of our Babboe testing days.
Log in to your personal page. There you can change or cancel the appointment. You can also exchange messages with the ambassador through the message system. You’ll receive an email when there is a new message in the system for you.
New ambassadors are always welcome. On this page you can apply to be an ambassador. The application will first be assessed before you can start.
No, ambassadors are not employed by Babboe.
For (future) ambassadors
You can apply to be an ambassador by clicking on ‘Become an ambassador’ in the upper right corner. Please fill out the form with all your details and we’ll process your application as soon as possible.
Only your name, location and details about your cargo bike are visible to platform visitors.
Log in to your personal ambassador account. You’ll find all of the appointment suggestions here. Simply change the date and time of the appointment on your personal page. Please consider adding a message, so that the person requesting the test ride is aware of the change.
The applicant will not see your address until you have sent your address to the applicant in a message. We will never share your address details.
No, these are not visible to applicants.
As an ambassador you receive various benefits as a compensation for the time invested by you.
For example, every applicant who has made a test drive with you will receive a survey to show their experiences about the test drive with future applicants. We convert the score to points that you can redeem for nice discounts.
Please contact our customer service via email@example.com to discuss how you can redeem your points for nice discounts.
When you log in to your account, you’ll find the Reward Points tab. Here, you’ll be able to see how many reward points you’ve collected and find an overview of how to redeem your points.
If you become an ambassador for Babboe, you will receive a free insurance for your cargo bike the first year. Your cargo bike is insured against damage and theft.
In addition to your enthusiasm about your cargo bike, it is nice to tell the test drive applicant everything about your experiences with your Babboe. How do the brakes work, the electrical system and how do you cycle on a Babboe. Of course it is also nice to have the testers take a test drive on your cargo bike.
Consult with the applicant on how to make an appointment with him. Think for example of driving license or passport on arrival.
It is best to reschedule the appointment. First make an appointment with a mechanic so that your cargo bike functions optimally before you give a test drive.
This is difficult to predict in advance. In our experience, the more actively you promote your status as an ambassador, the more test rides you’ll get.
This differs, but it generally lasts an hour. Time flies when you are talking about a cargo bike.
Do you have a question that hasn’t been answered here?
If you’re still looking for answers, please feel free to contact us.